📍 Headquarter: 3884 Biddie Lande, Drummond, Montana, United States
📞 Phone: +1 224-564-1822
📧 Email: [email protected]
1. Introduction
At ShopMerchStyle, we are dedicated to providing high-quality merchandise featuring your favorite bands, musicians, and entertainers. We offer worldwide shipping to deliver our exclusive products directly to your door.
This Shipping Policy outlines important information regarding shipping methods, timeframes, costs, and responsibilities to ensure a transparent and reliable experience for our customers.
2. Where We Ship
We proudly ship worldwide, delivering music and entertainment merchandise to fans in the United States, Europe, Asia, Australia, and beyond.
Please ensure your shipping address is correct before completing your purchase.
3. Processing Time
Each item at ShopMerchStyle is made-to-order and undergoes a thorough quality check before shipping.
- Order processing time: 2-5 business days after payment confirmation.
Processing time does not include weekends or holidays.
4. Shipping Options and Delivery Timeframes
We offer two shipping methods to accommodate your needs:
4.1. Standard Shipping
- Delivery time: 10-15 business days (excluding processing time).
- Available worldwide.
- Tracking information will be provided once your order has shipped.
4.2. Express Shipping
- Delivery time: 7-10 business days (excluding processing time).
- Available in select regions (subject to carrier availability).
- Additional shipping fees apply for Express Shipping.
- Tracking details will be sent via email once the package is dispatched.
5. Shipping Costs
- Standard Shipping fees are calculated at checkout and vary based on destination and order weight.
- Express Shipping incurs an additional fee, which will be displayed during checkout.
We occasionally offer free shipping promotions—subscribe to our newsletter for updates!
6. Tracking Your Order
Once your order has been shipped:
- You will receive a shipping confirmation email with a tracking number.
- Please allow 1-3 business days for tracking information to update.
If you do not receive your tracking details within the estimated timeframe, please contact us at [email protected].
7. Customs, Duties, and Taxes
- International orders may be subject to customs duties, taxes, and fees, which are not included in the item price or shipping charges.
- Customers are responsible for any additional charges that may apply upon delivery.
- We recommend checking with your local customs office for more information.
8. Delivery Issues
While we work with reliable shipping partners, unforeseen circumstances may affect delivery times (e.g., customs delays, weather disruptions).
If your order is delayed beyond the estimated delivery window, please contact us at [email protected], and we will assist in locating your package.
8.1. Lost or Stolen Packages
- ShopMerchStyle is not responsible for lost or stolen packages marked as delivered by the carrier.
- We recommend providing a secure delivery address and tracking your shipment regularly.
9. Incorrect Shipping Information
Please ensure that your shipping address is accurate and complete at the time of purchase.
- Orders returned due to incorrect address or delivery failure may be reshipped at the customer’s expense.
- If you realize you’ve entered the wrong address, contact us immediately at [email protected].
10. Contact Us
For any questions regarding our Shipping Policy or the status of your order, reach out to our support team:
📍 Headquarter: 3884 Biddie Lande, Drummond, Montana, United States
📞 Phone: +1 224-564-1822
📧 Email: [email protected]
We are here to ensure a smooth and reliable delivery process.
11. Final Statement
By placing an order with ShopMerchStyle, you agree to the terms and conditions outlined in this Shipping Policy.
We are committed to providing transparent and dependable service to all our valued customers.